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May 28, 2020

Commerce expert Dan O’Connor rejoins the podcast for a special Dispatch episode. Dan draws on his experience advising leading retailers and his ongoing research on global digital platforms to offer a glimpse of a post-Covid retail landscape. He also counsels those small businesses able to weather the crisis to take...


May 26, 2020

Hayden Brown has been Upwork’s CEO since January 2020, just before the coronavirus pandemic shifted much of the workforce to working from home. Upwork is a leading platform connecting freelance workers to businesses who need help. Hayden shares with what changes she has seen since Covid-19 hit, what skills are...


May 22, 2020

Large firms aiming to innovate or achieve a degree of agility increasingly look for outside help. Catalant has placed itself at the crux of this dynamic by offering a project management software platform and staffing marketplace for harnessing the skills of internal and external personnel. Cofounders, co-CEOs, and...


May 20, 2020

Covid-19 has brought Great Depression-level unemployment to many economies and triggered imbalances of supply and demand as some businesses have needed to staff-up quickly. One private sector response, People + Work Connect, is a business-to-business personnel exchange platform active in more than 40 countries....


May 18, 2020

What happens when a video conferencing company has to rely on its own products for its day-to-day operations? The pandemic turned Austin, Texas-based Lifesize’s commute-to-work culture into a virtual organization overnight. As its customers’ videoconferencing volumes increased almost tenfold, the firm adjusted to...